VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.

With over 250,000 users across more than 10,000 locations in 21 countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

As Partner Manager for North America. As we rapidly expand our presence in the US market, this is a unique opportunity for a skilled and experienced channel management professional to make a significant impact. 

You’ll play a pivotal role in driving revenue growth by building and managing relationships with key partners, working with top retail brands to deliver seamless and efficient communication solutions. If you have a deep understanding of channel strategy within both hardware and software, and want to be part of an exciting growth journey, we want to hear from you!

Please note, to apply for this position you must be based in North America and have the legal right to work in the US. 

This role is also hybrid and requires approx 3 days per week in the Chicago area office. 

Requirements for Partner Manager - US Channel Sales

• Minimum 3 years of proven experience in channel management within the hardware and software sectors for retail clients
• Expertise in managing end-to-end partner relationships, including onboarding, performance tracking, and growth strategies
• Strong communication and interpersonal skills, with proficiency in CRM software (HubSpot preferred)
• Demonstrated success in generating sales and revenue through partner ecosystems
• Deep knowledge of channel sales techniques and strategies specific to hardware and software
• Strong problem-solving, negotiation, and organisational skills
• Ability to work independently and collaborate with cross-functional teams
• Bachelor’s degree in business or related field (or equivalent experience)
• Willingness to travel as needed to support partners and attend industry events

Responsibilities as Partner Manager - US Channel Sales 

• Identify, onboard, and manage channel partners specialising in hardware and software solutions across North America
• Provide comprehensive training and support to ensure partner success in driving sales and delivering VoCoVo solutions
• Develop and execute strategies to improve partner sales performance and increase revenue
• Build and maintain strong, strategic relationships with partners, ensuring alignment with VoCoVo’s growth goals
• Collaborate closely with internal sales teams to integrate hardware and software sales into broader business strategies
• Monitor industry trends, competitor activities, and market conditions to adapt strategies as needed
• Manage partner budgets, forecasts, and develop effective partner programmes, including training, marketing, and incentive initiatives
• Represent VoCoVo at industry events and conferences to build new relationships and showcase our innovative solutions

Salary

Salary range: $95,000 - $105,000 plus commission

Benefits

Contributions towards health insurance (either individual or family plan coverage available)

20 days PTO annually

401k Match

Commission Plan

Apple Macbook Pro, Mouse and Keyboard


Company Values

Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy,
and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo’s happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!