VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.

With over 250,000 users across more than 10,000 locations in 21 countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Please note, to apply for this position you must be based in UK and have the legal right to work in UK. This role is hybrid and requires approx 1 day per week in either our Shipton under Wychwood office (Oxfordshire) or our Cheltenham office (Gloucestershire) and ad hoc business meetings.

The General Counsel will act as the sole principal legal adviser to the Board, C-Suite, and operational management at VoCoVo, providing strategic legal guidance across multiple jurisdictions, including the UK, Europe, the US, and Asia. This role is essential in managing legal risk and ensuring compliance during a period of significant growth for VoCoVo, whilst also being instrumental in negotiating major commercial agreements with global retail and hospitality leaders. The General Counsel will oversee VoCoVo’s intellectual property strategy, support internal functions such as IT and HR, and establish a comprehensive legal risk management framework. The role demands a proactive, collaborative approach, focused on delivering pragmatic legal solutions that align with VoCoVo’s business objectives.

Requirements
- Qualified solicitor or barrister in the UK, registered with the SRA or the Bar Association.
- Proven experience in providing legal advice on corporate and commercial matters across multiple jurisdictions (UK, Europe, US, and Asia).
- Expertise in negotiating and executing commercial agreements with leading global companies.
- Strong understanding of legal risk management and compliance within a high-growth environment.
- Experience in supporting IP strategies, including the protection and exploitation of critical technologies.
- Ability to manage and resolve customer claims and disputes.
- Capable of providing legal support to other internal functions, such as IT and HR.
- Experience in establishing a legal services organisation and implementing compliance models.
- Knowledge of company secretarial duties and commercial risk mitigation strategies.
- Strong communication and interpersonal skills, with the ability to influence at all levels.
- Pragmatic, decisive, and able to work at pace with a high degree of accuracy.
- Collaborative, with a “roll-up-your-sleeves” attitude.


Responsibilities
- Provide legal counsel to the Board, C-Suite, and operational management on corporate and commercial matters.
- Manage legal risks and ensure compliance across multiple jurisdictions.
- Negotiate and execute key commercial agreements with global retail and hospitality companies.
- Support supply chain management by drafting effective contract documentation that apportions risk appropriately.
- Oversee the company’s IP strategy, ensuring the protection and exploitation of business-critical technologies.
- Manage legal disputes and customer claims through to resolution.
- Establish a legal risk management and compliance model, including policies, procedures, and training programmes.
- Manage external legal resources to ensure cost-effective procurement of legal services.
- Provide company secretarial services.
- Develop and implement legal risk mitigation strategies for key business risks.
- Ensure that legal advice is timely, relevant, and effectively provided across all levels of the business.

Salary
Salary range: £95,000 - £115,000

Benefits

25 Days Holiday + Bank Holidays (increases with years of service)

Option to Buy or Sell 5 days holiday each year

 Sick Pay - 8 weeks full pay, 4 weeks half pay

 Life Assurance - (4 times basic pay)

 Private Medical Insurance

 Employee Assistance Programmes (EAP)

 Cycle2Work Scheme

 Electric Car Green Salary Sacrifice Scheme

 Enhanced Maternity & Paternity Package

 Child Care Scheme

 Training & Development

 Company Organised Events

 Pension (Royal London Group) 5% Employer Contribution Matched

 Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor and Headphones

Company Values

Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy,
and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo’s happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!