VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.

With over 250,000 users across more than 10,000 locations in 25+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

We are seeking a highly organised and detail-oriented Data & Reporting Administrator to join our dynamic operations team. This role combines advanced data management and reporting responsibilities with general operations administrative support. You will play a key role in ensuring operational efficiency, accuracy in reporting, and effective coordination of daily tasks such as order processing, stock management, and workforce planning.

Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. This is a hybrid home/office based role, you will be required to work from our office in Shipton Under Wychwood at least 3 days per week. 

This role is on a 6 month fixed term contract (FTC) basis.

Requirements for Operations Data & Reporting Administrator

• Proven experience in an operations or data administration role.
  
• Expert-level proficiency in Microsoft Excel/Google Sheets, including: 
  • Advanced formulas (eg., VLOOKUP, INDEX-MATCH, IF statements).
  • Pivot tables and pivot charts. 
  • Conditional formatting and data validation. 
  • Power Query or other data transformation tools (preferred).
• Strong attention to detail with a commitment to accuracy. 
  
• Ability to manipulate and interpret large data sets efficiently.
  
• Excellent organisational and time-management skills.
• Strong written and verbal communications skills, with the ability to present data effectively. 

Responsibilities as Operations Data & Reporting Administrator

• Develop and manage complex Excel/G-Sheets formulas, pivot tables, and data models to create accurate and actionable reports.
• Create and maintain operational reports to provide insights into performance, stock levels and workforce planning.
• Analyse and interpret large datasets to identify inconsistencies, or areas for improvement. 
• Support with general operations administration tasks including: 
  • Processing and tracking orders accurately. 
  • Monitoring and managing stock levels across three warehouses to ensure adequate supply.
  • Assisting with workforce scheduling and planning to optimise efficiency.

• Collaborate with internal teams to structure and organise data for operational and compliance purposes.
• Support the wider organisation, by producing reports and using data to drive efficiency and optimise processes.
• Perform regular data audits to ensure system and report accuracy. 
• Maintain clear and organised documentation of data processes and administrative workflows.
• Provide troubleshooting and support for Excel/G-Sheet related tasks within the team.
  

Salary

Salary range: £35,000 - £40,000


Benefits

25 Days Holiday + Bank Holidays (increases with years of service)

Option to Buy or Sell 5 days holiday each year

 Sick Pay - 8 weeks full pay, 4 weeks half pay

 Life Assurance - (4 times basic pay)

 Private Medical Insurance

 Employee Assistance Programmes (EAP)

 Cycle2Work Scheme

 Electric Car Green Salary Sacrifice Scheme

 Enhanced Maternity & Paternity Package

 Child Care Scheme

 Training & Development

 Company Organised Events

 Pension (Royal London Group) 5% Employer Contribution Matched

 Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor and Headphones

NB: Benefits will be on a pro-rata basis, in line with the fixed term contract duration.

Company Values

Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo’s happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!